Shipping policy

Shipping Policy

This Shipping Policy applies to orders placed directly through Huntboo.com.

SHIPPING DESTINATIONS

Huntboo currently ships eligible website orders to selected destinations in:

• United States
• Canada

Available products, shipping methods, and delivery destinations may vary by country. If your address is eligible for delivery, the available shipping options will be displayed at checkout.

Customers outside the United States and Canada may browse Huntboo.com and contact our customer support team, but we do not currently accept website orders for delivery to other countries or regions.

Some remote regions, islands, military addresses, PO boxes, and other restricted destinations may not be eligible for delivery.

LOCAL FULFILLMENT

Whenever inventory is available, orders may be fulfilled from a warehouse located in or near the customer’s destination market.

Depending on product availability, destination, and fulfillment capacity, different items within the same order may be shipped separately or from different fulfillment locations.

Huntboo uses third-party fulfillment providers, including Amazon Multi-Channel Fulfillment, to store, pack, and deliver eligible website orders. Orders placed through Huntboo.com remain Huntboo website orders and should be managed through Huntboo customer support.

SHIPPING COSTS

Free Standard Shipping is available on all eligible Huntboo.com orders to supported destinations. No minimum purchase is required.

The available shipping method and final shipping cost will be displayed at checkout before payment.

ORDER PROCESSING

Orders are generally processed within 1–2 business days.

Orders placed on weekends or public holidays may begin processing on the next business day. Processing may take longer during holidays, major promotions, product launches, inventory transfers, or periods of unusually high order volume.

ESTIMATED DELIVERY TIMES

Estimated delivery times after processing are generally:

• United States: 3–7 business days
• Canada: 3–8 business days

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on inventory location, destination, carrier conditions, public holidays, severe weather, customs processing, and other circumstances outside our control.

The delivery estimate shown at checkout or in your tracking information should be treated as the most current estimate for your order.

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Tracking information may take 24–48 hours to update after the carrier receives the package. Some orders may arrive in more than one shipment and therefore have multiple tracking numbers.

If your tracking information has not updated after 48 hours, contact support@huntboo.com.

TAXES AND DUTIES

Applicable sales tax, GST/HST, or other consumption taxes may be calculated based on the customer’s delivery destination and displayed at checkout where required.

Orders fulfilled locally within the destination country or customs region will generally not require the customer to pay additional import duties upon delivery.

However, if an order must be shipped across a customs border, import duties, taxes, or carrier fees may apply. Any applicable charges and how they are collected will depend on the destination, order value, fulfillment location, and shipping method.

Unless the checkout clearly states that duties and import taxes are included, customers may be responsible for charges assessed by local customs authorities or the carrier.

Please do not refuse a shipment because of unpaid customs charges. Shipping charges, customs charges, and return costs resulting from a refused international shipment may be deducted from any eligible refund where permitted by law.

ADDRESS CHANGES

Please review your shipping address carefully before placing your order.

If you entered an incorrect or incomplete address, contact support@huntboo.com immediately. We can only update an address before the order has entered processing or shipped.

Once an order has shipped, Huntboo cannot guarantee that the carrier can redirect it. Additional delivery or reshipping costs caused by an incorrect or incomplete address may be the customer’s responsibility.

ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, contact us as soon as possible.

We will do our best to help, but changes and cancellations are only possible before the order has entered processing or shipped.

DELIVERY ISSUES

If your tracking shows that your package has been delivered but you cannot locate it, please:

1. Check around the delivery location.
2. Ask household members, building staff, or neighbors whether they accepted it.
3. Allow up to 48 hours, as some carriers may mark a shipment as delivered shortly before final delivery.
4. Contact the carrier using your tracking number.

If the package still cannot be located, email support@huntboo.com with your order number and tracking information.

DAMAGED OR INCORRECT ORDERS

Please inspect your order after delivery.

If your order arrives damaged, defective, or incorrect, contact support@huntboo.com promptly. Include your order number and clear photos or videos showing the product, affected area, packaging, and shipping label.

ORDERS FROM OTHER SALES CHANNELS

This Shipping Policy applies only to orders placed through Huntboo.com.

Orders placed through Amazon or another marketplace are subject to the shipping, tracking, return, and customer service procedures of the original sales channel.

CONTACT US

For questions about shipping or an existing order, contact:

support@huntboo.com

We typically respond within one business day.